Terms of service

Terms of Service

Overview

This website is operated by mähnie™ hair. Throughout the site, the terms “we,” “us,” and “our” refer to mähnie™ hair. By visiting mahnie.com, creating an account, placing an order, or purchasing from us, you agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, stylists, salon owners, vendors, and any other users who access or use our website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the website or purchase products from mähnie™ hair.

Professional-Only Sales

mähnie™ hair is a professional hair extension brand intended for licensed beauty professionals, trained stylists, salon owners, and approved industry professionals.

By purchasing from mahnie.com, you confirm that you are purchasing for professional use and that you are responsible for proper product selection, installation, application, maintenance, removal, and client aftercare.

We reserve the right to request proof of professional status, refuse service, cancel orders, limit access, or deny account approval at our discretion.

Product Use

mähnie™ hair products are intended to be installed, maintained, and removed by trained professionals.

We are not responsible for any damage, injury, dissatisfaction, hair loss, matting, shedding, breakage, scalp irritation, color changes, or other issues caused by:

  • Improper installation
  • Improper removal
  • Improper maintenance
  • Incorrect product selection
  • Coloring, toning, bleaching, or chemical processing
  • Excessive heat styling
  • Incorrect product use
  • Client aftercare issues
  • Use by untrained individuals
  • Failure to follow recommended care instructions

The purchasing stylist or professional is responsible for determining whether a product is appropriate for their client.

Product Information

We make every effort to display product details, colors, descriptions, pricing, weights, lengths, and availability as accurately as possible.

However, we do not guarantee that product photos, color swatches, screen displays, descriptions, or other content will be completely accurate, current, or error-free.

Hair color may appear different due to lighting, photography, screen settings, batch variation, toning, natural hair differences, and other factors.

mähnie™ hair is not responsible for color-matching errors. We strongly recommend using a professional swatch ring or professional color-matching process before placing an order.

Pricing & Availability

All prices listed on mahnie.com are subject to change at any time without notice.

We reserve the right to modify, discontinue, limit, or update any product, service, pricing, promotion, discount, or offer at our discretion.

Product availability is not guaranteed. Certain products may be limited, backordered, discontinued, or available only to approved professionals.

We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud, pricing errors, inventory issues, unauthorized resale, misuse of professional pricing, or violation of these Terms.

Orders & Payment

By placing an order, you agree that all information provided is accurate, complete, and current.

You agree to provide valid payment information and authorize mähnie™ hair or our payment processor to charge the full order amount, including any applicable taxes, shipping fees, and other charges.

An order confirmation does not guarantee order acceptance. We reserve the right to review, modify, cancel, or refuse any order.

Final Sale Policy

All purchases are subject to our Refund & Return Policy.

Because hair extensions are a personal-use beauty product, all sales are final once an order has been placed and payment has been processed.

We do not offer refunds, cancellations, or order reversals due to incorrect color selection, incorrect length selection, change of mind, client cancellation, shipping carrier delays, or improper use.

Please review our Refund & Return Policy before placing an order.

Shipping

All orders are subject to our Shipping Policy.

mähnie™ hair is not responsible for carrier delays, lost packages, stolen packages, incorrect shipping addresses, refused deliveries, customs delays, or packages marked as delivered by the carrier.

Please review our Shipping Policy before placing an order.

Account Access

Certain areas of mahnie.com may require account creation, approval, login credentials, or professional verification.

You are responsible for maintaining the confidentiality of your account information and password. You are also responsible for all activity that occurs under your account.

You may not share access to professional pricing, wholesale pricing, stylist-only materials, education content, training resources, or other restricted areas with unauthorized individuals.

We reserve the right to suspend, restrict, or terminate account access at any time.

Intellectual Property

All content on mahnie.com, including but not limited to logos, trademarks, product names, product designs, text, images, graphics, videos, layouts, packaging concepts, education materials, training materials, brand assets, and website content, is owned by or licensed to mähnie™ hair.

This content may not be copied, reproduced, distributed, modified, displayed, sold, used, or exploited without prior written permission from mähnie™ hair.

The names mähnie™ hair, invisiLinks™, invisiWeft™, and any related product names, marks, designs, or branding are the property of mähnie™ hair and may not be used without written authorization.

Education & Training Materials

Any education, training, installation guidance, videos, documents, demonstrations, or instructions provided by mähnie™ hair are for professional education purposes only.

Access to training materials does not guarantee certification, approval, product mastery, client results, or business success.

You agree not to copy, record, distribute, resell, share, teach, repurpose, or publicly display any mähnie™ hair training or education materials without written permission.

Resale & Brand Representation

mähnie™ hair products may only be resold or used in accordance with our approved professional guidelines.

You may not misrepresent your relationship with mähnie™ hair, imply unauthorized partnership, alter our branding, relabel our products, sell counterfeit products, or market our products in a misleading manner.

We reserve the right to restrict or terminate access for any stylist, salon, or business that misrepresents our brand, products, pricing, quality, or professional standards.

User Submissions

If you submit photos, testimonials, reviews, feedback, social media tags, product results, or other content to mähnie™ hair, you grant us permission to use, reproduce, repost, display, edit, and share that content for marketing, website, educational, social media, and promotional purposes, unless otherwise agreed in writing.

You confirm that any content you provide does not violate the rights of any third party and that you have permission to share it.

Prohibited Uses

You agree not to use mahnie.com or any mähnie™ hair product, service, or content for any unlawful, abusive, fraudulent, harmful, misleading, or unauthorized purpose.

You may not:

  • Violate any applicable laws or regulations
  • Submit false or misleading information
  • Use the site for fraudulent purchases
  • Interfere with website security or functionality
  • Copy or steal website content
  • Share restricted professional-only materials
  • Resell products in an unauthorized manner
  • Impersonate another person or business
  • Misrepresent your professional status
  • Use our intellectual property without permission

We reserve the right to terminate access for any prohibited use.

Third-Party Services

Our website may use third-party platforms, payment processors, shipping carriers, apps, integrations, or links.

We are not responsible for the content, policies, actions, errors, delays, or practices of any third-party provider.

Your use of third-party services may be subject to their own terms and policies.

Limitation of Liability

To the fullest extent permitted by law, mähnie™ hair is not liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from your use of our website, products, services, training materials, or content.

This includes, but is not limited to, damages related to product misuse, installation issues, client dissatisfaction, allergic reactions, scalp irritation, hair damage, hair loss, lost profits, business interruption, order delays, shipping issues, website errors, or unauthorized account access.

Your use of mahnie.com and purchase of mähnie™ hair products is at your own risk.

Disclaimer of Warranties

mähnie™ hair products and services are provided “as is” and “as available.”

We do not guarantee that our website will be uninterrupted, secure, error-free, or available at all times.

We do not guarantee specific client results, stylist results, business outcomes, product performance after alteration, or compatibility with every client’s hair type, lifestyle, maintenance routine, or aftercare habits.

Indemnification

You agree to indemnify, defend, and hold harmless mähnie™ hair, its owners, employees, contractors, partners, suppliers, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website, products, services, content, training materials, or your violation of these Terms.

This includes claims related to improper installation, improper removal, client disputes, misuse of products, unauthorized resale, intellectual property violations, or breach of these Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

Any disputes arising from these Terms, mahnie.com, or purchases from mähnie™ hair shall be handled in the appropriate courts located in Michigan, unless otherwise required by law.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any changes will be posted on this page with an updated effective date. Your continued use of mahnie.com after changes are posted constitutes acceptance of the revised Terms.

Contact Information

Questions about these Terms of Service may be sent to:

mähnie™ hair
Email:
info@mahnie.com
Website:
mahnie.com

Policy Agreement

By accessing mahnie.com, creating an account, placing an order, or purchasing from mähnie™ hair, you acknowledge that you have read, understood, and agreed to these Terms of Service.